Proactive IT Services, specialising in Print and associated solutions.
‘Our Business is the backbone of yours’
Technotronics Business Systems Pty Ltd was established in 1994 primarily as a hardware service centre. We found that there was an enormous demand in this industry for one company to be able to provide a range of solutions and services across a broad product range – and so Technotronics Business Systems evolved.
Over the years Technotronics Business Systems has grown to become a leading service and solutions centre. Our business has been built on referrals, which is a testament to our excellent customer service.
This success may be attributed to a number of factors:
- Our genuine commitment to all of our customers (no matter how big or small), to find solutions for all of their requirements.
- To having a competent team of accessible people, a strong service team, pre-sales and post-sales support across a range of products. Knowledge of products and market trends.
- To building strong, mutually beneficial, long term relationships with customers and vendors, aiming to exceed expectations.
- To supplying our clients with, the highest quality products and services, competitively and efficiently, to suit their individual needs.
At Technotronics Business Systems, our aim is to provide ‘the total solution’.
We provide solutions for:
- Government Departments
- Financial Institutions
- Small and Medium Business
- Home Users
As many small businesses and schools do not have an in-house IT manager, Technotronics are also able to provide a total solution, including implementing and maintaining their network, servicing their printers / faxes / copiers / computers, to supplying all their requirements from servers and routers to cartridges and cables.
Technotronics Business Systems Pty Ltd is a Government Endorsed Supplier and an Authorised Warranty Service Provider for most key vendors, including:
- Epson Australia
- Brother International
- Samsung Print
- HP Print
- Oki Australia
- Canon Australia,
- Sharp Corporation
- Fuji Xerox Print
- Third Party Warranty & Insurance
- Canon’s Spare Parts Distributor
- Authorised Partners – HP, Lenovo, Toshiba, Lexmark etc
Our excellent reputation has been achieved through our commitment to superior customer service, prompt turnaround times and qualified, experienced technicians.
Technotronics sells a broad, complimentary range of products. We operate a retail store, as well as our large, modern workshop and warehouse in Leichhardt.
Technotronics Business Systems Pty Ltd had its humble beginnings in a small workshop, in downtown Leichhardt. (6 km out of the Sydney CBD) There was a need for hardware service technicians, who could repair machines, on-site, promptly, professionally and cost effectively – and in 1994, that’s where we stepped in.
Within weeks, demand for our services ballooned. Clients’ began asking our technical team for advice about new products and what to purchase, (who better to offer suggestions for the suitability of products than those who know them inside out!) The logical progression, was to sell the products we serviced.
Technotronics Business Systems Pty Ltd is 100% Australian owned, providing our clients with an understanding of their environment, needs and expectations. We understand each business is different and their needs vary, so we work with you to tailor a solution that meets your needs.
Our aim is to provide superior customer service. Technotronics is committed to delivering products and services to our clients, cost effectively, quickly and efficiently.
We have a dynamic team, who work hard towards establishing strong partnerships with suppliers and customers ensuring a better outcome for our clients.
The Techno team, is headed by the dealer principals, who work closely with staff and clients, to ensure the highest levels of customer expectations are met.
A testament to our strength to continue to provide this level of customer service, is the commitment of our staff to the ethos that is Technotronics. The majority of our staff, have been with us for over five years and are continually striving to exceed both customer and management’s expectations.
Our team is committed to finding a solution for any request. No matter how obscure or difficult, we will attempt to source the product or solve any problems.
One of our great strengths is our ability to service machines professionally, quickly and cost effectively. Our Field Technicians carry spare parts with them so that the service and repair of each machine may be completed at the time of call out. This translates to less downtime for the customer, no confusion with loan machines, change of drivers, toner etc….
Technotronics Business Systems Pty Ltd service a very diverse client base, such as private enterprise, government departments, financial institutions and gaols, schools, doctors surgeries and hospitals, SMBs, home users, and even on behalf of other service centres and stores.